Is my confidentiality and privacy protected?
At Empathica, we take your confidentiality and privacy very seriously. We understand that discussing personal matters with a counsellor can be sensitive and intimate, and we want to ensure that your information is always kept safe and secure. To protect your confidentiality, our online counsellors store their session notes in a secure place that is only accessible to authorized personnel. We use the latest encryption technologies to protect all data transmitted through our platform, and we regularly review and update our security protocols to ensure that they meet or exceed industry standards. Additionally, we never share your personal information with anyone, including advertisers. We respect your privacy and believe that your information is yours to control. Any information you provide to us is strictly confidential and will only be shared with others as required by law or with your express consent.
